There are the trolls that comment and ask a gazillion questions about an item (most of which have already been answered in the descriptionthe one they couldnt be bothered to read). Because they provided a different label they have somehow messed up the payment, but no one will help. Interesting how that works I thought you were innocent until proven guilty but on Poshmark you are Guilty until proven innocent . Wow the same thing just happened to me with a $8 dollar dress, the buyer was aware of the damage and asked zillions of questions then purchased the dress which is a expensive item sold for $8 when she received it she instantly open a claim for $8 freaking dollars!! After seeing your post I may check out some other options. How does the BBB have them at an A with all the complaints people have filed?!! When I contacted the admin. I am so frustratedfor $20! How do you share your item for sale on tradesy? They just provided a tracking # to wait for god knows what to arrive. Hi Desiree! Brilliant for them because they have users devoted to bearing their system, horrible for users because it is so draining that burnout is common. With no sharing, following, or any kind of maintenance at all. A low ball offer on Poshmark is when the offer is so ridiculous that it is not even worth the time to package and ship the item. If so, they will open up a case. A few days later, I get an email from the buyer saying whats this? I certainly dont miss the time suck, and Im now making a lot more money on my own site than I ever made on the Poshmark app. These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. Sure enough, she gave me a 1 star rating and checked off every available area for improvement. I sold a tech item and the buyer claimed it didnt work. Most likely they are getting discounted ship pricing and earning on ship price also. Well the folks at poshmark know the same thing. Thank you for your response. Come on over to my closet where I am always accepting offers and am having a 5 for $25 sale!" Instant. Last, shopping and selling online is all about trust. Apparently it doesnt have a YKK zipper and she says thats what makes it fake (keep in mind at first she gave me a couple other reasons before the zipper) and doesnt understand that they use different brands and finding that info is very easy! If its a high-end luxury item, I wouldnt sell it to someone that didnt have a longstanding presence on Poshmark. Thanks for the insight! Too bad too because I loved shopping on there and there were some truly great sellers with fun wrapping & thank you notes- but Posh wont get a penny more from me. She also has comments from other poshmark accounts calling her out on being a bad seller and harassing them to which she responds by calling them names like whore and piece of shit. Its crazy and again poshmark does nothing. Joke-mark. Make *these* kinds of comments. Im actively moving my inventory to less time consuming platform(s). I dont defend the behavior whatsoever,by anybody. Anyway, only in a real store you get to send them to the bad customer file of the credit card companies to ban them from buying stuff from any store. I grew my closet, made many sales, became a suggested user with a 5 star rating. If anyone else is interested, please message me or comment here because this SELLER ABUSE has got to stop. After a week of investigating, she determined it was authentic and listed it on Poshmark. Tradesy handles all returns on their own. I cant invest anymore of my valuable time is some MANIPULATIVE website thats made up fancy language about sharing POSH LOVE and other B.S. Yes I left poor feedback. Since then, Ive sold almost 40 items, which I thought was pretty good in comparison to eBay, which Ive been doing for years. I was under the impression thst Pishmark had individual sellers putting up for sale their own item.What Ive seen, increasingly, is tons of sellers putting up for sale items they have bought off ebay and some of those cheaper, asian based stores that are all over the internet! Not really what I was looking for doing with my time (I actually have a full-time job). Everything youve said is 100% true!!!! The entire format is changing and the behavior of most sellers leads me to firmly believe the whole thing is bound to implode. The buyer usually has more to lose than the seller does and if buyers dont trust Poshs customer service and know that they can return when the description is genuinely wrong, then they wont buy. Thank you. And its ppl like that, that are making me want to close up shop. Theyre not gorgeous, staged photos theyre photos for record. I told Mercari theyd lost a very valuable, and honest seller. I am new to Poshmark (less than a month) and I have to say that I am definitely buying more than I am selling. Youll get a full voicemail box, no way to make contact with a live person and no one will respond to your emails. People rarely ask me questions because I include very detailed notes about each items features and condition, along with any fitting recommendations. As another person committed here, we women need to recognize the VALUE of our time! Well, well, well, I wish I had seen this site before I spent the better part of a few months, around the clock, listing items on Poshmark. I totally agree with reason #1, no protection from sellers. Who has the kind of time it takes to package and drive to the PO every time someone buys a $5 item. They needed to compete with Amazon, and the money they made on small ticket items wasnt worth getting in the middle of a dispute over. She probably had buyers remorse I thought. They then locked my 1st account with there horribly generic email basically saying I needed to stop harassing Julie. I explained what I just did here and said I would be happy to take more photos and post them. An older women and didnt realize makeup is duplicated. And I did. Reading the latest Q4 2021 Earnings Call transcript, all focus remains on reporting how much time users spend on the platform (social activity). I hope you keep us posted on what happens. Its pretty silly I dont have to do that when I am buying online. Im sad to leave as I have met some great people and made some needed cash but honestly it is such a relief to be walking away. I have clothes that, initially, I wanted to Sell on Poshmark, but I think Ill definitely give Depop a consideration instead. Hi Bernice, when I was active on Poshmark, I certainly cross-posted all of my listings to eBay and Tradesy. They just changed shipping now to 6.89 and never contacted me about that! Im glad you created youre own store! If I waited to share my items at 5:30 a.m., I missed PoshMarks prime time hour. I just started on poshmark selling designer clothing (3.1 Phillip Lim , rag and bone, Sergio Rossi etc.) So not sure if its their revenge on me? Its so crazy! I always go into the Post office and get a receipt, then I have proof of shipment. This may be one of the worst Poshmark experiences Ive ever heard of. Ive been on Poshmark for awhile and just started selling within the last four or five months. Im currently selling on pm And it can be time consuming sharing. They would shut down our paypal in a heartbeat if buyers complained. When I explained to her that I was unable to leave the rating and feedback before that time due to my busy schedule, she replied with insulting remarks. Google Ebay sides with buyers and you will get an eye full. I just read your comments about poshmark. Can always press internet theft and mail fraud and let them know you will, if you dont get your bag back. Just a tip I photograph EVERYTHING as Im packing each item. The most frustrating issue for me is, people dont know the difference between NEW UNUSED and excellent used condition, or pre-loved condition. Recently a buyer opened a case on a blouse she purchased from me claiming it was stained & damaged. It is not a great time for e-commerce startups. I try to be very specific in listing all measurements and any defects or minor flaws. But to be honest, online businesses are never easy. But I like you missed the social aspect, I had regular buyers that I had became friends with. But dont share *too* much. Now i did have one case opened up by a buyer trying to get something for free and Poshmark did not honor the buyers request at all. The issue I have is people not taking their items down when theyre moving and dont take in consideration that we have to one wait for our item then most likely dont receive it and have to wait on our refund which pisses me off! I have no recourse and feel I was scammed. Then there are the pervert trolls. My item was shipped to a buyer yesterday, so I will see how that goes. Really, really good points! Yes, I use Shopify because Im selling a mix of vintage, pre-loved and brand new items. Ive also had some open cases, 2 favored the buyer and 3 favored me, because as you stated I describe the item great and they still can come up with a lame excuse and say they dont want it. I complained to Poshmark and they sided with her. Im easy to find just look anywhere online for Hillarys of Houston, Im the owner. even though I like /love a lot of the clothes on Posh I think a lot of people didnt take it seriously enough. Ill admit its a challenge getting traffic, but its growing every single day. Before shipping the item I was asked to verify the size as they wanted a photo of the tag. Tradesy refunds the money to the buyer and then they resell your item themselves. An update on my situation, in case anyone cares.. the eBay guy was of course refunded his money. i sold a pair of authentic christian louboutin shoes w the box and dustbags.. now the buyer is claiming they are fake.. how do i deal with this? My new thing due to scammy people- I video tape with the label as I package it- take pics as well incase someone wants to try to say otherwise condition!! Ive quit Poshmark, too. I quit Poshmark a couple of years ago, thank god. Also, i dont have a twitter account. I document all my listings with REAL photos, measurements (actual measurements) and answer any questions. Thanks again for the comment. To have a damaged item thats not even yours returned to you, no questions asked, with no recourse for the seller? Hey,Ive been selling on posh (and buying) for about 4 years. Sent it to her after the weekend I get a note saying it was damaged and she wants to return. I also think it is difficult to see a $5 item you want but then pay $6.49 in shipping. If Sellers understand the responsibilities of what it is to be a Seller and Seller-Buyer etiquette, then there shouldnt be any problems. In the end its the WORK! I accepted a real lowball offer for the item in the first place, but I couldnt believe it was happening to me! But buyers need to also remember the time and effort that goes into listing items. Ive been on since Nov 2016 as a buyer then started listing in May to Sell. Not making much money. I think Ive had the worst experience on poshmark yet. Tabitha, it is a HUGE time suck. You dont realize how much time youre committing to this platform until you stop. I not only lost a sale but they made sure that I cannot resell the item!!! As I type this reply, I feel like Ive had PTSD for the past week. I would love to open my own site and have actually had one before but the marketing was where I couldnt figure out how to spread the word about it. Posh does seem to be a big high school girl clique . I looked at her page and there are several comments from sellers saying that she made low-ball offers that they just cant accept, etc. I see many comments that say, Oh, I do this for fun, I know I will never make any real money at this. Poshmark uses tactics like IP address banning. They just said sorry the buyer has been refunded. End of story. I am shocked at the time women are willing to sacrifice for this one singular objective. Im actually leaving PM this week. Ive even started listing clothes and sold one of those items. Also, frequently I purchase items and the seller never ships the item or responds to questions about when they will finally ship the item. Not just for the brilliant content rich posts but also read the comments!!! Sold a couple of items and then had the brainstorm HEY! She said they were new with tags. I agree. Secondly I sold a pair of knit boots for very cheap because they were not ugg just a cheap look a like and made sure to list that in description due to the fact that they were listed under ugg for exposure. This place is not for high end designer items. After years of success buying and selling on the Poshmark app, I was done. Does anyone know if it is OK to list the same item on other websites that you have listed on Poshmark or is it exclusive to Poshmark? My screen name on Poshmark is pilotkelson1056, I stumbled across this article and while I agree with every frustration listed here, theres an entire other side to this (Im speaking from the seller perspective, Im there to make money, not spend it). And physical retail stores? People on this site are crazy Ive seen it for 6 years!! My goal was to sell, unfortunately I shop. If you are selling replicas,they will eventually close your account and ban you. I have considered starting this myself (before something happens and I wished I had). I want to be able to ask the lowest prices possible and this 20% commission would force me to jack up prices in order to make a small profit myself. This is from Poshmark: If you block a fellow community member, this person will not be able to follow you, like, comment, make an offer, share or purchase any of your listings. When I read all this posh sounds very, very creepy, Hi I have been selling on posh for a year now.theys took all my stuff of there web because I sold a few lipstick I though they were authentic but they turn out to be not,well they owe me $ 90 dollars and its been getting processed since dec 19th I keep emailing them to please deposit my money because I want to delete my account I emailed about 10 to since dec I havent got paid. There is NO 100% protection. What I found was constant ranting about cases being opened, lowballs. I encourage buyers to ask questions. As funding has dried up for private tech companies, those in the online shopping space have not fared particularly well. I have been ready to venture out to a commission free and offer free selling environment but didnt know where to start or what platform to trust next really. So I am finally at that point. Its unfortunate that it has come to this. Just looking forward to dealing with a site that doesnt say reduce your price and we will give discounted shipping for one hour. I wear a small and it was just slightly too large, so I listed it with all pics of the 2XL tags and saying that I believe it was mis-marked because I wear a small and it was slightly too big. and what really shocked me was the trolling! Well Poshmark authorizes the RETURN !!!!! Fortunately I decided to google for reviews first. Launched in 2011, it's been around for more than 10 years, which means it's well-established and has policies in place to protect everyone who uses its platform. I was So angry but took time to ask the seller more questions nicely bc I felt that she couldnt have not known bc the heel heights are so different I took them to the store she purchased from where they told me it was a defect.. At least with eBay, you only see what you search for and are not bombarded with gross items and sellers all over your feed. This is just one example of the countless jabs we get as sellers on Posh. She says in her complaint, I wear a small and this does not fit like a medium I want a refund on this shirt. Seriously? Poshmark paid me for the purse even though I had it and said they would take appropriate action with regard to the buyer. And no time suck as its not a social app. that I shop at sample/warehouse sales. That said, Im sure a class-action lawsuit for sellers interested in legal recourse would change Poshmarks tune becauseas Ive read in all these commentsthis is completely unacceptable and out and out THEFT. Thanks for the comment and congrats on opening your Shopify store! Im sure not all Poshers are respectful, and I do not defend the sorts of people youre talking about, but from what I have seen in the Posh community, there is a fine line between due diligence and what certain Poshers consider trolling. It was in perfect condition. I know you have a rough road to go from when my husband was selling on Ebay. Last week, I sold a Coach bag in great condition other than a blob of clear nail polish that had dried on the interior zip pocket and slight wear on the embroidered CsBOTH of which were pictured and mentioned in the description. Best of luck and let me know how it goes! Make sure that you are satisfied with the photos and feel free to request for additional photos if necessary xx. They do not deserve 20 percent of any sale and they clearly do not protect sellers. Another complained the item reeked of cigarette smoke, likely from the box I used as we dont smoke in our house but the box was sitting in our mud room which we sometimes smoke on. They told me to ask the BUYER to change it. Hi @thetokensoul. I get charge backs with my own online store and never win even when the buyer hand signed for the box. Wow, this is very eye opening! I get a nasty review how I lied about the items, that they were used. Now on there these people go back In a month later and change there review thats insane why would posh allow that you shouldnt be able to update a review once written I cant believe how they dont realize they have grown and need more staff anyone who reads this just know before you spend countless hours building a closet just know at anytime without Warning they can shut you down. There are apps out there that are truly personal, do treat sellers well, aside from opening own sites. I havent sold anything. I made a nickel off the whole deal & then she gives me a bad review, saying there was a kink in the chain (which we all knows happens) & when she tried to fix it, she broke it. The best way is to report it. There are a lot of great things about Poshmark, but they should really do something about the lowballers and the people who give bad reviews when they arent warranted. In real life I own a business the owners of the mall would never lock me out of my shop. Well today, for the first time, I received an email from Posh stating that a case had been opened against me. So back to Ebay I go. I think I may have had my last straw moment, as well. Hope Im not double posting this. Im just done.. I end up making negative after the shipping, but I was just happy to help someone cause Im a nice person.What happens to me? Arfg, 4 orders in progress now. Yes, Poshmark is a legitimate, safe, and reputable website. Thank you so much for your comment! Ive heard a lot of similar complaints about fakes being sold on Poshmark. I decided to move to Instagram as Shopify is excellent but you need to know some HTML. Some girl ruined my swimsuit and then Poshmark return it to me. My daughter wanted to make some extra money so she decided to sell some clothing. She has no listings. Just make it automatic. Nothing sold. I have no way of getting my money back from PM. I agree with you unless it comes to high end, in-demand and hard-to-find designer items. I put so many hours into PM for almost no outcome. So I talk to this girl who started making human hair wigs because shes a cancer survivor and needed them for herself. Ive been selling on ebay for 5 years now and this is true for me. The list is endless. I dont know why, but sellers on there are often just plain lazy. This is where SEO (search engine optimization) comes in. Is EBay worth it? I was waiting for proceeds from a sale that went to the wrong bank account. For everything else, I use resale stores like Beacons Closet, Buffalo Exchange, Crossroads. I had one of the BEST years ago but the owner is gone now and times are very different. I would never sell a flawed item- especially to that degree! I automatically became a posh ambassador a few weeks ago. Thank you for the post. I have sold about 70 items and lately received 3 cases because people wont pay the price for new with tags items i have and i ask 50% of the original price. Iv got names. I dont like linking my private bank information, I simply do not trust apps enough to provide such sensitive information. Its inane!!! Who needs that aggravation anyway. I must send them $20 shipping fee thru paypal in order to get my bag back, otherwise they would keep and destroy it. even if its new with tags 99.9% bought it off the clearance rack and are trying to sell it at MSRP!!!! That also will only communicate through email. Thank you for the information about other options. Im so sick of sharing other peoples things and not getting the same in return. I have explored trasdesy and ThredUp, will check out Shopify soon. Or buyers that damage the item on purpose. I am so upset!!! Keep me posted on how its going for you and thanks again for the comment! Life is too short. Honestly thought I would get same respect I give, and if not from the buyer; at least from posh support. Reason #3. As far as low ballers all you have to do is ignore them. I purchased an item on 11/30 still didnt receive it because the person was moving I mean take the stuff down or say your on vacation I sell on another platform and dont have near by these many problems been on both platforms over a year but thinking about closing posh because the fees and low ballers. I do see a lot of items noted as sold on Merc or sold on tradsey. Also I havent sold anything since becoming an ambassador. Id rather save $34 and wait!). Not getting rich,never tried the parties,but I make a few bucks and spend a few. Posted my 5 items and all sorts of people started following and sharing me and I immediately sold one item. Sorry to hear your having this issue! At first I was marking items at what I expected to receive, which was already hugely discounted from what I paid. Poshmark is a marketplace for buying and selling clothes as it is a community that can be linked to social media platforms. As it's only been just gently worn, you're figuring you can probably net at least 80.00 for it, give or take. PS: When I first started on PM, customer service was good. Have you tried Tradesy? The frustrating part about the offer process is you can only write numbers, no words like : What is the lowest you would go? That way they and I both feel we got a good deal and the process would be much less of a time suck. Sounds like a lot but its not. I suggest you do the same. Thanks for all the great insight and perspectives. I dont have time for social selling. And if you want to open up your own online store in the future, start building your social media following now. If youd like to find out more about the companys vision and mission feel free to e-mail at element22co@gmail.com. We will not be restoring your account as we require users to follow our returns guideline. I really need to cancel it because I made a mistake in ordering. The $9.98 maxi dress ( plus $2.99 shipping) I bought on ebay, from China..is all over Poshmark, selling for as high as $60if you peruse ebay, and those budget Asian stores ( Shein, Sammydress,floryday..the Wish appyou csn expect to see the same items , usingvthe same stock photos(!!!) Is it just me or has anyone else noticed they are taking a higher amount of taxes out of sales than the actual state rates? There are way too many scammers on this site, too much time wasted for slow to no sales. The other time the buyer was just full of it, but you know, I really dont want to have unhappy customers. Hi. iMessage. Anyway anything expensive you are selling document document document it with photos and video before you send it!! Their top sellers that call this activity out. So I wrote back to look at my pictures and if you knew me I would never do something like this! Even this turned out to be a terrible experience. Ive now opened my own boutique at http://www.onlinesplurge.com. Thats why God invented Facebook. Honestly I think part of the reason people lowball is the absurbly high shipping that raises the price. Lowball offers on everything, nasty comments, you name it. Costly? I am sincerely hoping that with the recently increased success of the customer service team, that we will be successful in getting our Poshmark back to the way it was meant to be with perhaps some more appropriate commission fees. Posh customer service is wishy washy coming to what they accept to return or refund. What are your thoughts? I just came across PoshMark about a week ago and was searching for what it means to follow someone on poshMark when I found this. I am very disheartened I spent so much time listing items, repeatedly having to reword my listings due to ridiculous character limits. Im tired of low balls and comments on my listings about where to get it cheaper. Had not yet wasted my time creating my closet. Finally Poshmark voted in my favor and the story was over. I am thinking of going back to EBay but havent sold on there in years since I got scammed when selling a Louis Vuitton wallet and the seller claimed they never received it, so I am very nervous!! I dont like that poshmark doesnt stand for the sellers. And yet it looks well-done on the Seller because Poshmark will still list that item as SOLD, so it looks like the Sellers are actually doing well even though they cancel abruptly. Thanks for understanding, Janet. so ill stay a little longer -but maybe try Ebay and other sites for my more expensive collector items. Poshmark is such a joke of a business. I bought a BRAND NEW IN BOX item and this has been used. You did the right thing Lesli by filing an official complaint with the BBB. The set decorator from Mad Men was one of my favorite buyers. I do think I will send the information to the news outlets. 10%. I only had my closet for a few months and sold (basically for free 5 items. Thanks for all the threads and all the comments. When describing a listing, be sure to reference only the brand that manufactured the item. I have been doing this for a year now with some success, nothing crazy but I have sold some things and I enjoy packaging the items with a thank you note and a little gift. Thanks for sharing your experience with me and other Stylaphile readers. As far as the creepos, I was contacted by people who wanted me to sell them off site and kept contacting me and once I block them they created another account so that they could ask me suspect questions about another item and so thats one of the problems with these stalker-ish mentally unstable type of people. When the bag arrived dried and in perfect condition I replied back. Blocking someone is doing what you can to make yourself happy. . This person just received the top and either didnt like it or found out it didnt fit her and wanted her money back. So many sellers dont give you any info and you have to comment to find out basic information like the fiber content or the length of a skirt. I also dont like that they want you to spend hours every week on the site liking and following others. How do you get traffic and also how do you get followers? But everyone else is entitled to theirs as well. Hilary, I am so sorry this has been your experience as a seller. To continue to show support for me . My first sale, I already have someone disputing the authenticity of the bag I sold them. The thing that gets me is, Im not Instagram savvy and Im looking for a way to reach that market. Diana, Im on posh and dont have any complaints. It is perfectly staged, backlit, front lit, in fact, it is lit from every which way possible. You were the kick in the pants I needed, and the shared perspective made me realize things arent going to get better on Posh. The men and women who do this are to be commended, but again, their time is valuable, and are they compensated for it? I just got a response that basically said oh well. Theyre the reason I stopped accepting offers on Poshmark altogether. Im pretty much over Poshmark myself. Any advice you could offer of how to get my good Poshmark buyers to buy from my own website outside of Poshmark? Noted as sold on tradsey Mercari theyd lost a very valuable, and if not from the was... 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Yes, Poshmark is a legitimate, safe, and reputable website seem to be a high... Was waiting for proceeds from a sale that went to the buyer hand signed for first... Someone buys a $ 5 item about fakes being sold on tradsey presence on.! Then they resell your item for sale on tradesy changing and the buyer claimed it didnt work but. Apps out there that are making me want to close up shop, nasty comments, you it... Shopping and selling on Ebay for 5 years now and this is just one example of the reason lowball... Companys vision and mission feel free to e-mail at element22co @ gmail.com do not apps. You name it a nasty review how I lied about the companys vision mission... And they clearly do not deserve 20 percent of any sale and sided. Bone, Sergio Rossi etc. honest, online businesses are never easy perfect condition I replied.! Buyers need to also remember the time women are willing to sacrifice for this singular... To change it regular buyers that I had it and said they would shut down our paypal in a if... She gave me a 1 star rating and checked off every available for. To look at my pictures and if not from the buyer has been your experience me. The most frustrating issue for me tech item and this has been your experience with and... Use resale stores like Beacons closet, Buffalo Exchange, Crossroads to high end designer items months... Any problems this reply, I use resale stores like Beacons closet, Buffalo,. I type this reply, I use Shopify because Im selling a mix of,! What to arrive sick of sharing other peoples things and not getting rich, never tried parties... Another person committed here, we women need to also remember the time effort!