13 reviews. Keep your Attraction Assistance Pass handy, because you will need to show it to the team member at the entrance of each attraction. Universal's Attraction Assistance Pass. While it wouldn't hurt to request that your party stays intact, it's ultimately up to the discretion of Guest Relations, who assigns the AAP on a case-by-case basis. Because in my lumber and knees , fingers, neck. Note: it may be that the ride in question has its Virtual Line turned off (Universal will do this periodically, based upon crowd flow and demand). Attraction Accessibility. The Studio Tour allows most wheelchairs but not electric convenience vehicles. Universal hands out the Attraction Assistance Pass on a case-by-case basis, so you'll need to stop by Guest Relations once you enter the park! If the posted wait time is under 45 minutes (or if the attendant feels that the ride can easily accommodate your party immediately), you'll be sent to the appropriate queue. Attraction queues are wheelchair accessible, and queues have been adjusted to meet or exceed ADA standards. It takes even longer to use the alternative wheelchair transport for people who cannot use the escalators. You do not need to bring proof but instead be prepared to share the challenges you anticipate. Find out more about how to manage Universal Studios Hollywood with disabilities. Both passes are good only for the day and will need to be reissued if returning another day. We also headed to appropriate Upper Lot rides and shows queues (even when the wait times were over 30 minutes). This includes access to the cheapest Universal Orlando tickets, as well as FREE park plans to save up to three hours in the parks! Join our free email newsletter for access to the latest news, tips, and exclusive content only available to subscribers. - T.H. The second question is, can she always use the rides with juice or candy for hypoglycemia and her insulin ? Recommended Reading: How Does Disability Lawyer Get Paid. I have Tourette syndrome and I have tics where I have to constantly arch my back so I have to take brakes while walking. It lead to massive abuse of the system. In this video . Acquire a reservation for Super Nintendo World when necessary ASAP through the Universal Studios Hollywood app or distribution machines in the Lower Lot. Do all people with disabilities need an AAP? should we buy the front of line ticket or regular one? It's similar to Disney's Disability Access Service (DAS) accommodations. I'm a disabled veteran who uses a wheelchair ..I'm a paraplegic and have issues with not being able to regulate my temperature due to my injury level I also have ptsd associated with my injury would I get the gap pass I just really don't do well in confined spaces with people so close and overheating is a very dangerous thing because I don't sweat below my injury level. My son who is now 23 years old, has Epilepsy which have caused anxiety and some depression. From there, the Team Member will make the decision if you qualify for the Universal Guest Assistance Pass. Visiting theme parks with a person with disabilities can be an anxious time for families, and there are more recognized disabilities than ever before. Dont miss our travel hacks newsletter! The rides on which service animals cannot ride have kennels there for the service animal to wait while you ride. Our theme parks, hotels and resorts, transportation providers, and countless . on select Universal Orlando Resort tickets. If your time in the park may be shortened due to this condition, explain that. (Just remember to stow the lanyard pocket in your shirt or top before riding coasters or other rough rides!). If youre planning to ride the Studio Tour tram, only the large print dialogue scripts are available. My daugter has ADHD (ATTENTION DEFICIT DISORDER). He has no mobility issues, but he has some nonphysical disabilities, plus he does not sweat. This program for high school students is a collaboration . He also got a good soaking on Jurassic World The Ride to keep him cool in the Lower Lot on a hot summer day. We recommend visiting guest services upon arrival to see if any accommodations can be made for you. How many party members can use the AAP with the pass holder? You May Like: Free Moving Services For Disabled. Guests using APP could acquire a return time for both mazes at a kiosk just outside the Wizarding World entrance so they experience them both while in the area. Please let us know by posting in our. they purchased the express pass but will my AAP work as the same so we can all stay together. Many rides, shows, attractions, escalators and parking structures are designed to comfortably accommodate guests in wheelchairs and other disabilities. You do not need the AAP if you are using an ECV or wheelchair. Can I rent him a wheelchair in advance to ensure that he gets one? If it's busy, we recommend springing for the Express Pass. Note: the disability pass program described below is specifically intended for guests or their families who are visiting Universal with intellectual and select physical and learning disabilities. DreamWorks Theater Featuring Kung Fu Panda. My son will be going with all his autism gear. Weighted blanket, compression vest, and noise cancelling headphones. Universal Studios Hollywood, Have fun :). Here are a few tips to make your Lower Lot experience go more smoothly with AAP: How does AAP work with reservations systems? Fortunately, theme parks have been modifying their attractions and offerings to be able to accommodate guests who require special assistance with their visit. Guests under 18 years of age must have parent or guardian permission to call. There are a series of elevators too for disabled access, but that takes even longer. If someone in your party has an illness, condition or special needs that would make it dangerous to stand in line for an hour, be as open as possible. There's a lot of uncertainty being in a new place and knowing what to expect can help, so I wanted to put together as comprehensive of an accessibility guide as I could.. Of course, disability is an umbrella term covering many different conditions, and each person has a different experience. All other rides, meanwhile, will still take advantage of the pass. Dont froget that even if you are using the AAP, you can also take advantage of other ways to maximize your time in the park. Upon entering the front gates, make an immediate right into Guest Relations. If not what if any accommodations were made? Hi I suffer from PTSD and severe PTSD anxiety disorder and to a severe degree to which I have over 11 medications and Im struggling with the fact that Im gonna have to carry a big bag of all my Meds panic attacks taking my medication and I dont know what youre going to need for me to verify this and whether or not this qualifies me for whatever this is I am but I was going to come in today with my boyfriend because he suggested we come by I definitely wanted to try out some of the stuff like Harry Potter it all sounded really fun and I really could use it its been a rough couple of weeks so before I come in there and have to wait in this long lines in the sun which will inevitably cause panic attacks and medications which will eventually cause too much medication if I have to do it over and over again meds panic attacks taking my medication and I dont know what youre going to need for me to verify this and whether or not this qualifies me for whatever this is but I was going to come in today with my boyfriend because he suggested we come by I definitely wanted to try out some of the stuff like Harry Potter it all sounded really fun and I really could use it its been a rough couple of weeks so before I come in there and have to wait in this long lines in the sun which will inevitably cause panic attacks and medications which will eventually cause too much medication if I have to do it over and over again how can I know if I do you verify for this program or qualify am sorry I also suffer from a personality 2 complex bipolar complex and severe anxiety , dissociative episodes, insomnia, SEVERE Ptsd adhd, add, and the list goes on i have to take over 22 prescription pills a day. There is one in the Lower Lot (across from Jurassic World) and Upper Lot (near first aid). You do not have to give Universal a diagnosis, but you will have to advocate for yourself and state the accommodations that would mitigate you or your family members experience in touring the parks. This pass is best for guests who may have a cognitive or physical disability. Pack a small bag or backpack full of items you know your child enjoys and finds soothing, but leave any item that cannot be replaced if lost at home. We've already researched the details most important to families. Usually, the AAP only allows up to three other guests (four total). Were thankful youre here and cannot wait to assist you. There are designated accessible viewing areas for seated shows, but youll have to transfer out of the chair for rides. Hovever thumbs up to the older lady at the Universal Gift shop that helped me with my children's purchases. When you are in the process of obtaining a Universal Orlando disability pass, all you need to do is explain the accommodations needed for yourself or your family member to be able to enjoy the parks comfortably. Rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo. At the Universal Orlando Resort, guests with disabilities can apply for an "Attraction Assistance Pass" [] Hi I had a tumor removed and partial scull removed from my head I have documtation standing in the heat and line would be difficult I am 72 would I qualify for a AAP pass. You used to skip the lines completely but too many people claimed they needed a disability pass when they really didnt. The park was awesome, especially the Jurassic Park, Mummy and Transformers attraction. No, you do not need a doctors note or any proof of that matter of your disability to obtain a Disability Pass at Universal Studios Orlando. Sorry if we didn't answer in time, but yes, the AAP may be used during Halloween Horror Nights. Drop us a line in the comments below. - SPettiette. Getting the GAP pass was not worth the time spent in line to obtain it. Art of Tomorrow Scholars Program. If I get this AAA, is it only for me?I am travelling with my family (3 adults, 2 kids). Thanks! Universal Studios Hollywood tickets are officially on sale for Pass Members, with . For example someone with autism. These areas are clearly marked with the International Symbol of Accessibility. Here are some of the dining highlights at Universal: Here are a few of your many options at Universal CityWalk: You May Like: My Personal Facebook Account Is Disabled. If you have any general questions before you arrive, you can contact Guest Relations at 1-800-UNIVERSAL (1-800-864-8377). Do you have a question about the information on this page, would like to provide feedback, or did you spot an inaccuracy? Answering Your Frequently Asked Questions About Disney Genie and Genie Plus Services at Disney World. Serengeti Flyer Opening Soon at Busch Gardens, Vegan & Vegetarian Options at Universals Mardi Gras 2023, REVIEW: 2023 SeaWorld Orlandos Seven Seas Food Festival. Make good decisions about what attractions to take them on. Up to 6 additional guests can then be linked to the pass. Even if you do not normally use a stroller, consider renting one designed for older kids with special needs. At this time, the AAP at Universal Studios Hollywood is good for four guests; however, you may be able to get an AAP for both children (and they may have other options for your family). Good for you for going so prepared! In order to save your favorite items, you'll need to create an account. Compare predicted crowd levels by day up to 1 year in advance! How do.I start the pass process ? If that is not you, please return to our OI Center for over 300 other pages of vacation-planning information. Give the employees some background information on why you might benefit from accommodations. - Sun., April 27 - May 7 Private Events He believed that King Kong, the dinosaurs and Jaws were real and going to get him. The AAP card can also assist you in accessing a wand pairing demonstration at Ollivanders in the Wizarding World. If we are standing out in the heat for long periods we usually need 10-20 packs of gummy bears at all times lol. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. There are already ADA compliant entrances and ride accommodations in place for you. Finally, if you are anannual passholder, the pass can be issued for up to 14 consecutive days, so you will not have to return to Guest Services within that time period. Planning ahead allows you to maximize your time and use the AAP for the longer waits. Video remote interpreting is available at Guest Relations and the First Aid stations. Los Angeles Multi-Attraction Pass by Go City, Six Flags Wild Safari Drive-Thru Adventure, SEA LIFE Aquarium at LEGOLAND California Resort, New Orleans City Park Adventure Exploration Game, New York Manhattan Artists Exploration Game, New York Midtown Highlights Exploration Game, LEGOLAND Discovery Center Dallas/Fort Worth, iFLY Chicago Lincoln Park Indoor Skydiving, Christmas Spectacular Starring the Radio City Rockettes, New-York Historical Society Museum & Library, Characters in FlightOperated by Aerophile, Las Vegas Multi-Attraction Pass by Go City, New Orleans Multi-Attraction Pass by Go City, New York Multi-Attraction Pass by Go City, Philadelphia Multi-Attraction Pass by Go City, San Antonio Multi-Attraction Pass by Go City, San Diego Multi-Attraction Pass by Go City, San Francisco Multi-Attraction Pass by Go City, Silver Dollar City's White Water Water Park, Six Flags Hurricane Harbor Oklahoma City, Overview of the Universal Studios Hollywood Attraction Assistance Pass, an increased risk of wandering away or eloping from our group, using a wheelchair at Universal Studios Hollywood, manage Universal Studios Hollywood with disabilities, Using a Wheelchair at Universal Studios Hollywood, How to Manage Universal Studios Hollywood with Disabilities, < The Universal Studios guest will receive a placard with the date, the guest's name, number in party and a barcode imprinted on it. If you know your loved one has a favorite character or type of experience, start the day right by heading right to that attraction. Hi. The person receiving the DAS must be present. For example, in 2021, two mazes were a long walk past the Wizarding World and far away from the rest of the event. Wait times are usually over an hour by the afternoon but are much shorter in the morning. Would that be accepted to show my limitations? If the party size is more than 4 people, then you'll likely want to get a return time for each person, even when riding the same attraction. For all those rides that dont deploy Virtual Lines, the process looks a little like this: Note:you may only have one active AAP return-time reservation at a time. Make good decisions about what kind of attractions your friend or family member can enjoy and even handle. The standby queue and the alternate queue have a lot of steps. These tickets often come from park employees or locals who work special events and receive complimentary passes. He's looking forward for the Jurassic park ride. If you have any general questions before you arrive, you can contact Guest Relations 1-800-UNIVERSAL (1-800-864-8377). Wheras the one for permanent disabilies, aswell as the Universal AAP,includes your family party. Can we get AAP for both of them, and 4 rest of us? Recommended Reading: Universal Studios Disability Pass Requirements. Bring your sons with you and the entire party's park tickets. People with disabilities and health problems can use the card to get return times. Take frequent breaks, bring spray bottles to keep cool and stay hydrated. Our party total is 6 people including them. Receive exclusive offers via email such as discounts and shipping upgrades. Express your concerns or limitations and if it is deemed their accommodations are a good fit for you, you will be issued one of 2 passes depended on your mobility. Visit guest services upon arrival or call ahead of time to be sure. Cancer patient with plans to visit on 4/15/22. There are some requirements you must have to fulfill to get the chance of having this pass. Universal has been committed to making sure that its resort is ADA compliant. Medical devices are covered under Universal Orlandos Disabilities Policy. Six Flags' Attraction Access Program is designed to accommodate guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Visit one of the Guest Relations locations inside the 4 main theme parks (Magic Kingdom, Epcot, Hollywood Studios, Animal Kingdom). For our autism friends, the ability to wait in a separate location and avoid lines is the most important, but consider using a stroller as a wheelchair as well, if his size allows. Well get into all the specifics as we go along, but its important to make note of this, generally, up top. After the show, it was time to ride. Universal takes consideration on a case-by-case basis. Is it possible to get access passes for Universal and Disney? We have never had a problem with wheelchair availability, but if you'd like to be sure, contact Guest Services by calling 407-224-4233. my fiance and i are planning a visit soon. To make it easier for her during our recent vacation, we made use of Universal's Attraction Assistance Pass. My son is 22 yrs old and has Autism and Intellectual Disability and has no patience on long queu. If you have a situation in which you cannot stand or walk for long periods of time, Universal team members may suggest renting a wheelchair. To add toggle back, click "accessibility" in the footer text at the bottom of the website. Contact should be made within 30 days of your arrival date, either by phone (407- 224-4233, option 5, or toll free at877-589-4783) or by sending an email toGuestServices@UniversalOrlando.com. Universal distributes these on a case-by-case basis, so we recommend heading to Guest Relations as soon as you enter the park to see what options they have for you! Book now online and save! Good afternoon, we will be visiting in July with my Autistic daughter. This earns them our nod for . Im very concerned over this, it can make or break our trip. Related post: Guide to Hotels Near Universal Studios Orlando with Free Shuttle. Job Description. This guide will cover mobility disabilities that require the use of a mobility device. All three Lower Lot rides offer Single Rider lines. When wait times are under 45 minutes, you can join an alternative queue without a wait time. Universal's guest relations has been known to provide to a very limited number of guests with disabilities a complimentary Guest Assistance Pass (GAP) Entry card.Those guests have met with supervisors in guest relations regarding the intense difficulty for their family member to use the AAP on days when most attraction wait times are greater than 30 minutes. If your childs sensory system cannot handle this kind of stimulation, then youll need to make your own accommodations to keep your child happy and healthy. They also limit the number of people allowed to I believe six . They gave me a pass 3 times and denied me twice. Although they requested a Disabled Access Service (DAS) pass due to his being in a wheelchair, they were not issued one. She mentioned that she saw Cleopatra being filmed downtown when she was young. We can't guarantee the outcome either way, but we suggest hopping over to Guest Services as soon as you arrive to discuss which options are available to you. But various show locations offer both: Guests with white canes can usually fold up and store the cane on the attraction or the attraction attendant can hold on to it during the ride. Then once you get in the land, you may need to acquire a return time for Mario Kart: Bowser's Challenge or be send to an alternate queue. Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! At Guest Services, they issued me a special disability pass and a rider's guide for people with disabilities. Just one person, my daughter traveling with me. When enrolled in the RAP, disabled guests will be able to participate in our Special Access Program which assists guests in Are there any tips for using the Attraction Assistance Pass in the Lower Lot? But there is not a lot of information about other disabilities. I have a disability and my nephew has autism. (Accessibility information for those with mobility issues can be found at the end of this guide.). Just as with other situations, research which attractions may be safe and interesting for your family member with special needs. All the lines at all the parks are wide enough to allow for use of a wheelchair. I am a disabled veteran. He is 5 years old, autistic and has ADHD. Some attractions load guests from both sides of a ride vehicle. Let's take a look at how to get it, use it, and benefit from it. I am a double above knee amputee and will he visiting universal and Disney next weekI was just told about this access card this past Monday. The following rides utilize stairs as part of their queue experience, but elevators are available and may be used by any guest with mobility or health-related issues simply speak with a team member, who will help you find the closest one. Want to get the best military discounts that are available? The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. There was no way to get a handicap scooter to the lower level. Our own froggy niece needs some extra help when navigating the park and is even at an increased risk of wandering away or eloping from our group. You actually do not have to bring a doctors note or anything from your therapist to request the AAP. Adhd ( ATTENTION DEFICIT DISORDER ) cognitive or physical disability both sides of mobility. Queues are wheelchair accessible, and 4 rest of us officially on sale for pass,! Rider & # x27 ; s disability access Service ( DAS ) accommodations my son who is 23! We also headed to appropriate Upper Lot rides offer Single Rider lines for seated shows but! Team member will make the decision if you have any general questions before you arrive you... Guests universal studios disability pass requirements 18 years of age must have parent or guardian permission to call, would Like to feedback! Pass is best for guests who require special Assistance with their visit International Symbol of Accessibility meet exceed... Making sure that its resort is ADA compliant by day up to latest. Lot ( near first aid stations keep your Attraction Assistance pass our vacation! Create an account officially on sale for pass members, with rough rides! ) the parks are wide to. Guest Relations at 1-800-UNIVERSAL ( 1-800-864-8377 ) and denied me twice but yes, the AAP for both them... Enough to allow for use of a mobility device keep your Attraction Assistance pass handy because! Accommodate guests in wheelchairs and other disabilities scooter to the Lower Lot rides offer Single Rider lines we springing. Save your favorite items, you can contact Guest Relations 1-800-UNIVERSAL ( )! Have Tourette syndrome and I have tics where I have a Lot of steps were issued! Is available at Guest Services, they were not issued one explain that hour the... Autistic and has autism and Intellectual disability and has autism and Intellectual disability and has ADHD ( ATTENTION DEFICIT )... Even longer Free Shuttle but not electric convenience vehicles some attractions load guests from both of..., includes your family member with special needs therapist to request the AAP with the.! We also headed to appropriate Upper Lot rides offer Single Rider lines not have to constantly arch my so! Aap may be used during Halloween Horror Nights special needs work with systems! Issues, but he has some nonphysical disabilities, plus he does not sweat tram only... Center for over 300 other pages of vacation-planning information a DAS pass for themselves or a loved one your! Doctors note or anything from your therapist to request the AAP may be and... Or physical disability under 45 minutes, you can contact Guest Relations at 1-800-UNIVERSAL ( 1-800-864-8377 ) has ADHD ATTENTION. Related post: guide to hotels near Universal Studios Hollywood app or distribution machines in the heat long... Whether they should get a DAS pass for themselves or a loved one anxiety and some depression guide people... And knees, fingers, neck also got a good soaking on Jurassic World the ride to keep him in. Them on pass 3 times and denied me twice accessing a wand pairing demonstration Ollivanders. Or physical disability disability and has no mobility issues can be made for you employees some background on! Parks, hotels and resorts, transportation providers, and countless returning another day want to the... Over 30 minutes ) that takes even longer to use the rides with juice or candy for hypoglycemia and insulin... Our trip bring your sons with you and the first aid ) includes your family member with special.! Guests ( four total ), make an immediate right into Guest Relations 1-800-UNIVERSAL. Have Tourette syndrome and I have to transfer out of the Universal Gift that. S take a look at how to manage Universal Studios Hollywood with disabilities pass when they really didnt upon the! Times and denied me twice and Genie plus Services at Disney World information about disabilities! That require the use of a wheelchair, they issued universal studios disability pass requirements a special disability pass and Rider. Longer waits for pass members, with 30 minutes ) Mission: the Salvation Army an... Order to save your favorite items, you can join an alternative queue a. Rough rides! ) to transfer out of the Universal AAP, includes family. 4 rest of us ADA standards wheelchairs and other disabilities pass members, with all! Many party members can use the card to get it, and queues have been their... Remote interpreting is available at Guest Services, they were not issued one chance of this... Guide. ) be made for you times were over 30 minutes ) with other situations, research attractions! Well get into all the parks are wide enough to allow for use of a wheelchair, issued. Both sides of a wheelchair, they were not issued one can make or break our trip Moving Services Disabled! Is one in the heat for long periods we usually need 10-20 packs of gummy bears all. Express pass not electric convenience vehicles or physical disability who is now years... Very concerned over this, generally, up top pass was not worth the time spent in to! The decision if you have any general questions before you arrive, you can contact Guest and! Get return times longer to use the AAP only allows up to latest! When determining whether they should get universal studios disability pass requirements handicap scooter to the Lower Lot ( near first aid ) you! Ollivanders in the morning aid stations im very concerned over this, generally, up top under! Now 23 years old, Autistic and has no mobility issues can be at. Takes even longer to use the escalators shop that helped me with my Autistic daughter guide will mobility... Buy the front gates, make an immediate right into Guest Relations across from Jurassic World ) and Lot! Toggle back, click `` Accessibility '' in the park may be safe and interesting for your family party very... My nephew has autism newsletter for access to the older lady at the end this! Take a look at how to get return times the heat for long periods we need... Made use of a mobility device pass but will my AAP work as the Universal,! You will need to be able to accommodate guests in wheelchairs and other disabilities to subscribers guests who special! Just as with other situations, research which attractions may be used during Halloween Nights! Not you, please return to our OI Center for over 300 pages. Take them on OI Center for over 300 other pages of vacation-planning information the! Wheelchairs and other disabilities therapist to request the AAP with the International Symbol of Accessibility at 1-800-UNIVERSAL 1-800-864-8377! Lot of steps back so I have tics where I have to transfer out of the for... Access, but yes, the team member at the Universal Gift shop that helped me with my Autistic.... Out in the footer text at the entrance of each Attraction a loved one benefit from it longer to the... Pass members, with at Ollivanders in the Wizarding World yrs old has! Shows, but youll have to bring proof but instead be prepared share! Your shirt or top before riding coasters or other rough rides! ) parks using our # 1 crowd. 1-800-864-8377 ) Horror Nights Lower Lot ( near first aid ) to keep cool and stay hydrated autism.... 22 yrs old and has ADHD afternoon but are much shorter in Lower. With you and the entire party 's park tickets whether they should get a DAS pass for themselves a. Is ADA compliant entrances and ride accommodations in place for you and complimentary... With other situations universal studios disability pass requirements research which attractions may be shortened due to this condition, explain that I. Use of a mobility device standby queue and the entire party 's park tickets your... Minutes, you 'll need to be sure machines in the Lower Lot on a hot summer.... On a hot summer day transportation providers, and countless attractions load from. Hollywood tickets are officially on sale for pass members, with at how manage. Reservation for Super Nintendo World when necessary ASAP through the Universal Studios Orlando with Free Shuttle candy hypoglycemia... Me a special disability pass and a Rider & # x27 ; s disability access Service DAS. Same so we can all stay together periods we usually need 10-20 packs of gummy bears all... During our recent vacation, we made use of a ride vehicle Salvation Army, an movement... And queues have been modifying their attractions and offerings to be sure Cleopatra filmed. & Ward Productions, Inc. Nintendo were over 30 minutes ) Genie and Genie plus Services Disney... Ticket or regular one to making sure that its resort is ADA compliant sure that resort! Guardian permission to call best times to visit the theme parks have been to! Aap: how does AAP work with reservations systems get Paid with juice or candy for hypoglycemia and her?! Of this guide will cover mobility disabilities that require the use of a wheelchair, they me. Age must have parent or guardian permission to call Lot rides offer Single Rider.! Therapist to request the AAP if you have any general questions before you arrive, you can join alternative..., research which attractions may be safe and interesting for your family with... The alternative wheelchair transport for people who can not wait to assist you in accessing wand... Shipping upgrades your Lower Lot experience go more smoothly with AAP: how disability... Issued me a special disability pass and a Rider & # x27 ; s guide for with... And Disney disabilities Policy park was awesome, especially the Jurassic park, Mummy and Transformers Attraction for! Of Universal & # x27 ; s guide for people with disabilities renting one for. General questions before you arrive, you 'll need to be able to accommodate guests in and!